Overview: It's Austerity Britain 2011 and times are hard and getting harder. With star salesman Little Gary Patel still detained at Her Majesty's pleasure, the ever-resourceful sales staff of PhoneShop Sutton are feeling the pinch and something has to be done. As Ashley and Jerwayne attempt to make some extra money on the side, Shelley goes on the warpath, and Janine finds herself socialising with the cream of Croydon society.