Overview: It's the start of the season in the buzzing resort of Playa del Ingles, home to boss ASH and his team for the next six months. The hours are long, the pace is relentless and it's their job to make sure the holidaymakers have an unforgettable time. It's not for the fainthearted but the reps of Gran Canaria are out to prove they can do it. It's ASH's first year as Area Controller – aka the boss - and he knows how tough it is. Reps are with their guests from 10am to 2am and are on call 24 hours a day. Second in command is Brummie MAX – seasoned veteran and party animal whose job it is to help the first years learn fast. Meet the first years… MICKY is often the brunt of Max's many practical jokes but he's determined to survive the season. DANIELLE loves to be the centre of attention, ""I'm an outgoing, outrageous, dizzy blonde who just wants to have fun"". SYREETA failed the reps selection but Ash chose her as admin girl. She joins the rep line-up at night. LOU's always up for a laugh – she'