Overview: Millionaire Carol Hayes is a London-based agent representing celebrities such as Gok Wan and Arlene Phillips. But Carol leaves the glamour of showbiz behind when she travels to East Glasgow's desolate Easterhouse Estate, one of the most deprived areas in the UK, where life expectancy is just 54 in some places. Carol finds charities she really cares about, and she throws herself into volunteering for organisations that help local kids and people with early stage dementia. The people she meets help the tough businesswoman get in touch with her softer side.