Overview: Footage captured on station CCTV cameras sends a train passenger's personal injury claim into the buffers when it contradicts his version of events, and there are life-changing consequences for an insurance company employee when he's caught stealing customer information. Investigators struggle to establish whether the puppy in a pet insurance claim even existed, there is a tearful confession from an opportunist caught pursuing a claim for lost jewellery after it had been found, and a fraudster learns a costly lesson when he's caught exaggerating the damage to his vehicle in the hope of a bigger pay out