Overview: Agents Stewart and Vic experience one of the most violent cases they have ever faced when they are confronted by an angry older gentleman. Later, the pair chase £3,000 owed for an unwanted car engine, but the debtor is convinced that he knows the law and the agents' jobs better than they do. Meanwhile, Steve and Ben face a dilemma in north London, where a tenant is being evicted for rent arrears, and in south London, Paul and Steve have no option but to force a dramatic entry into a property